Malaysia #1 AI Agent Platform

Malaysia's most advanced AI agent platform.

Never miss a lead. Our AI agent replies instantly across WhatsApp and more — day or night.

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98% reply
accuracy
10,000+ queries
daily
24/7 always
online

Recognized as the leading AI Agent platform for SMEs in 2026.

KinovaWorks

KinovaWorks AI Agent

online · replies instantly

Hi there! 👋 Hungry? I can help you order or book a table.
Any set lunch promo today?
Yes! 3 sets under RM15 today: Nasi Lemak Ayam Berempah, Chicken Chop Set, and Mee Goreng Mamak Set — all with iced lemon tea. 🍛
Nice! Can I book a table for 4 pax tonight?
Of course! 🍽️ I see you're in Kuala Lumpur — our Bangsar outlet has tables free at 7:00pm and 8:30pm tonight. Which slot works for you?
🍽️ Reserve a table

One AI agent. Every channel your customers use.

WhatsApp
Features

AI Chatbot + Business Automation in One Place

KinovaWorks is an AI-powered customer service automation system that replies to customer messages automatically, answers FAQs, collects leads, handles enquiries, and supports sales conversations across every platform.

Appointment Booking Agent

Your AI agent qualifies the lead, suggests the nearest branch, and books the slot — test drives, clinic consults, viewings — all inside the chat, 24/7.

Multi-Agent Team Inbox

All channels flow into one shared inbox. Assign conversations, tag leads, and let AI and your team work the same pipeline without dropping a single message.

Human Live Agent Handoff

Seamless escalation from AI to your human team when a conversation needs a personal touch — full context handed over, no repeated questions.

Custom Workflow Automation

Beyond chat: Google Sheets updates, birthday message automation, Shopify integrations, AI receipt scanning, and AI tallying to cut manual work and save hours.

Best-in-Class AI Models

Powered by OpenAI, Claude, Google Gemini, xAI, or DeepSeek — matched to your use case, budget, and setup requirements.

Image & Voice Recognition

Customers send voice notes and photos — your AI agent understands both. Receipt photos, product images, and voice enquiries handled automatically.

Why AI Agent

Traditional Chatbot vs AI Agent

Rule-based bots frustrate customers. AI agents understand them.

🤖 Traditional Chatbot

  • ✕ Rigid keyword menus — "Press 1 for pricing"
  • ✕ Breaks the moment customers ask off-script
  • ✕ Can't understand voice notes or images
  • ✕ No memory of the conversation context
  • ✕ Leads leak out at every dead end
KinovaWorks

⚡ AI Agent

  • ✓ Natural conversation in any phrasing or language
  • ✓ Trained on your business knowledge base
  • ✓ Understands images and voice messages
  • ✓ Remembers context, qualifies and books leads
  • ✓ Escalates to human agents with full context
Done-for-you

AI Agent Setup, handled by our team

From instructions and knowledge base to automation and testing, our team handles the setup so your AI agent is ready to reply accurately from day one.

  • 1

    Knowledge base & instructions

    We train the agent on your products, pricing, branches, and policies.

  • 2

    Automation & integrations

    Channels connected, workflows wired — Sheets, Shopify, CRM, and more.

  • 3

    Testing & go-live

    We stress-test real scenarios before your customers ever see it.

Premium Support

Get a dedicated account manager and monthly strategic sessions to maximize your AI agent's performance and conversion rates.

  • ✓ Dedicated account manager
  • ✓ Monthly strategy & optimization sessions
  • ✓ Ongoing maintenance after setup
  • ✓ Priority WhatsApp support line
Talk to our team
Our Story

Technology should be a bridge, not a barrier.

KinovaWorks was born from a simple vision: to make enterprise-grade AI accessible to every small and medium business in Southeast Asia. Founded in Kuala Lumpur, we started as a small team of engineers and business strategists who saw local merchants struggling to keep up with the digital age.

While big corporations had the resources to build custom AI, SMEs were being left behind. We set out to change that — a platform powerful enough for enterprises but simple enough for a neighborhood clinic or a local car dealer. We don't just build bots; we build intelligent agents that understand your business context and deliver real ROI. AI should enhance human potential, not replace it.

SME-first

The "little guy" gets the same tech advantages as global giants.

Human-feel

Agents designed to feel natural, empathetic, and helpful.

Malaysia-first

Built in KL for how Southeast Asian customers actually chat.

FAQ

Frequently asked questions

Early Access

Lock In Pioneer Pricing

Be first in line. Drop your email and lock founder-tier pricing before public launch.